Store Policy

Definitions and key terms

Definitions and key terms

Definitions and key terms

Shipping Information

Delivery

AustinCavalier is not responsible for incorrect addresses given, refused shipments or unclaimed shipments. We have no control over mail delivery once it leaves our boutique so please check with the carrier if we show it shipped and you have not received it.

Order Processing

Holiday Season Proccesing

During the holiday season, processing time can take up to 10 days. If you are in need of item(s) for a specific holiday, please contact prior to placing your order to see if it would make it in time. There is no guarantee your order will arrive in time due to any shipping delays that may occur in transit.

Shipping Information

INTERNATIONAL SHIPPING

*Free shipping is not available to International orders and some items do not qualify due to size and weight, such as carriers, beds and furniture etc.

Shipping Information

License

Austin Cavalier Woof Pack grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the website strictly in accordance with the terms of this Agreement.

Payment Information

ORDER CHANGE OR CANCELLATION

Please note that once orders are placed, we cannot cancel or change orders.

Payment Information

Order Payment

All customers are charged at the time of purchase. All payments are in USD.

Policy

Refund Policy

We at  ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Policy

Return Policy

Thanks for shopping at Austin Cavalier Woof Pack. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

Shipping Information

SHIPPING COSTS

Free shipping items: Returns/Exchanges on free shipping items (anything that is not our fault) will be charged the original shipping costs.

Call us if you prefer to place your order by phone, 516-666-3055 or text 425-435-3054

Shipping Information

Call us if you prefer to place your order by phone, 516-666-3055 or text 425-435-3054. We ask that you provide a phone number and email (if available) in the event we have any questions. Our best effort is made to maintain sufficient inventory for products offered on our website, as

General Terms

Terms of Service

General Terms

By accessing and placing an order with Austin Cavalier Woof Pack, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Austin Cavalier Woof Pack.